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Who Stopped the Sale?
By Richard F. Libin
Full of simply stated wisdom, Who Stopped the Sale? should be a primer for everyone who has contact with customers, from the receptionist to management, and most important the sales team.
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Description
What is a salesperson's job? If you responded "To sell a product or service," or any variation of this, then Who Stopped the Sale? by Richard F. Libin - author, educator, consultant - is a must read. Who Stopped the Sale? challenges sales professionals to close more sales without ever selling in the traditional sense. From "The New World of Selling" and "Profile of The New Salesperson," this concise, straightforward book explores attitudes that shape success, the art of becoming a Sales Selection Specialist, and the importance of ongoing career education. In every chapter Who Stopped the Sale? provides practical tips and ideas based on critiques of real-life examples. The Who Stopped the Sale? Self-Assessment Toolkit empowers professionals to apply, evaluate and continuously improve using the information in this book. Inside this Book How to ask the right questions Attitude, performance, effort Mastering the art of selection Red Carpet Treatment Education, a lifelong process Four pillars of effective selling Self-assessment tools Keys to Success - At-a-glance
