Look and Listen

Biography

“Lead Your Way to Better Healthcare: Help Doctors Help You” is based on Margo’s life experiences as a survivor of three medical errors and cancer, and patient advocacy experiences. She has been heard to say, “I received all the bad genes from both sides of my family and have fought to be diagnosed and to feel well most of my life.” These experiences combined with 40 years of medical-related reading, her expertise in research, process development and improvement, procedure writing, and storytelling to produce a unique perspective for those interested in their healthcare. She has moved many times and knows how important it is to have personal medical records in her possession. She has a B.S. in Medical Technology, Master’s in Storytelling, is a retired business consultant and principal of StoryBridge Enterprises. She speaks to a variety of organizations and churches and at conferences. She lives in Tennessee with her husband and has children and grandchildren spread all over the country. Great reasons to travel.

Inspiration

“Mr. Corbett. I don’t know how else to tell you, but you are in kidney failure. I am admitting you through emergency. My first job is to save your life, the second, to keep you off dialysis as long as possible,” said my husband’s doctor. His primary care doctor had been seeing him for a variety of symptoms for several months, but had failed to put the pieces of his health story together for a timely and accurate diagnosis. Neither my husband nor I were actively involved in his care. With my medical background, I should have known better, but I was busy getting a master’s degree in storytelling. I didn’t stop to think it was time to get involved. Lying in the hospital that night I knew something had to change. I had been a quality management consultant for years helping businesses improve the way they did work, it was time to improve the way we cared for ourselves. The first of forty forms in the Partner With Your Doctor (PWYD) System was created in my head that night. I never dreamt it would lead to writing a book.